CANCELLATION POLICY

Australian Pastel Expo 2022, Pastel Society of Australia Inc.

 

Students, In the event of cancellation due to Queensland Government’s orders of the whole or part of the Event due to COVID-19 restrictions, or by the decision of the PSA, the PSA undertakes to:

  • Refund the fees collected for unused events.

  • Refund the fees collected for unused catering.

In the event of the QLD Government requiring regional, interstate or international visitors to enter into quarantine or self-isolation, in Queensland, from between 1 July 2022 and 4 September 2022, then the PSA will, if requested:

  • Refund the fees collected for unused events

  • Refund the fees collected for unused catering.

In the event of an individual cancelling their booking between 1 March 2022 and 1 May 2022 for reasons other than COVID-19 travel restrictions, the PSA will:

  • Refund the fees for unused events in total

  • Refund the fees collected for catering in total

In the event of an individual cancelling their booking between 1 May 2022 and 30 June 2022 for reasons other than COVID-19, the PSA will:

  • Refund 50% of the fees

  • Refund the fees collected for catering

In the event of an individual cancelling their booking between 1 July 2022 and 14 July 2022, for reasons other than COVID-19 and death or illness in the student’s immediate family, the PSA will:

  • Refund the fees collected for catering

  • Will not refund fees for events unless there is a death or illness in the student’s immediate family, then the entire fee will be refunded.

An individual is responsible for all their own travel and accommodation bookings, including quarantine or self-isolation, and we suggest you check your bookings are fully refundable or creditable by your supplier. No expenses will be refunded by the PSA.

If an individual would like to transfer their booking to another person, at any time up to 30 June 2022, the PSA will facilitate the booking transfers for a fee of $50.