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CANCELLATION POLICY

Australian Pastel Expo 2022, Pastel Society of Australia Inc.

 

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Students, In the event of cancellation due to Queensland Government’s orders of the whole or part of the Event due to COVID-19 restrictions, or by the decision of the PSA, the PSA undertakes to:

  • Refund the fees collected for unused events.

  • Refund the fees collected for unused catering.

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In the event of the QLD Government requiring regional, interstate or international visitors to enter into quarantine or self-isolation, in Queensland, from between 1 July 2022 and 4 September 2022, then the PSA will, if requested:

  • Refund the fees collected for unused events

  • Refund the fees collected for unused catering.

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In the event of an individual cancelling their booking between 1 March 2022 and 1 May 2022 for reasons other than COVID-19 travel restrictions, the PSA will:

  • Refund the fees for unused events in total

  • Refund the fees collected for catering in total

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In the event of an individual cancelling their booking between 1 May 2022 and 30 June 2022 for reasons other than COVID-19, the PSA will:

  • Refund 50% of the fees

  • Refund the fees collected for catering

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In the event of an individual cancelling their booking between 1 July 2022 and 14 July 2022, for reasons other than COVID-19 and death or illness in the student’s immediate family, the PSA will:

  • Refund the fees collected for catering

  • Will not refund fees for events unless there is a death or illness in the student’s immediate family, then the entire fee will be refunded.

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An individual is responsible for all their own travel and accommodation bookings, including quarantine or self-isolation, and we suggest you check your bookings are fully refundable or creditable by your supplier. No expenses will be refunded by the PSA.

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If an individual would like to transfer their booking to another person, at any time up to 30 June 2022, the PSA will facilitate the booking transfers for a fee of $50.

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